StoneX

Years of Operation 5-10 years
Headquarters United States
Minimum Deposit -
Max Leverage -

Rating Index

1.52
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Regulatory Agencies

FCA
Financial Conduct Authority
NFA
National Futures Association
MAS
Monetary Authority of Singapore

StoneX Review 2025: What Is StoneX ?

Founded in 2003, StoneX is a broker headquartered in the United States, offering a diverse range of trading options including forex, commodities, and digital assets. Although it operates under the name StoneX Group Inc., the broker is currently unregulated, which raises potential concerns for traders regarding safety and compliance. Despite its long operational history, the lack of regulation can be a significant drawback for those prioritizing security and trust in their trading activities.

Is StoneX Safe and Regulated?

StoneX operates within a multi-faceted regulatory environment, having obtained licenses from reputable authorities such as the FCA in the United Kingdom and the SFC in Hong Kong. These regulatory bodies impose strict compliance requirements, including anti-money laundering (AML) procedures, segregation of client funds, and regular audits, which are critical for safeguarding investor interests. Furthermore, StoneX adheres to Know Your Customer (KYC) protocols, ensuring that client identities are verified, thereby reducing the risk of financial crime. The firm’s compliance framework is designed to promote transparency and accountability, which are essential for building investor trust. Operational safety is reinforced through the segregation of client funds, protecting them from being used for the broker’s operational expenses or in the event of insolvency. This mechanism is paramount for ensuring that investors can access their funds without undue delay or risk. Additionally, StoneX participates in investor protection schemes, which provide a safety net for clients in case of broker default, further enhancing overall confidence in the firm’s practices. However, there are notable concerns regarding regulatory compliance, as indicated by the unverified status of its NFA regulation and a history of complaints that may suggest gaps in its operational ethics. Such issues could potentially undermine investor confidence, highlighting the importance of ongoing scrutiny and enhancement of compliance measures. StoneX remains accountable to its clients through effective complaint handling and transparent communication regarding its practices, which are critical for maintaining trust and integrity in its operations.

StoneX Licenses and Regulation Details

Comprehensive overview of regulatory authorities and their licensing status

Authority
Status
Country
License Type
Financial Conduct Authority
Regulated
United Kingdom
Market Maker
National Futures Association
Regulated
United States
Futures Commission Merchant
Monetary Authority of Singapore
Regulated
Singapore
Capital Markets Services License

Licenses Notes

StoneX operates under various regulatory bodies across multiple jurisdictions. In the United Kingdom, it is regulated by the Financial Conduct Authority (FCA), allowing it to provide services to professional and eligible customers, including execution and custody across a range of financial products. In the United States, StoneX is a member of the National Futures Association (NFA) and registered with the U.S. Commodity Futures Trading Commission (CFTC) as a Futures Commission Merchant, which enables it to engage in futures trading activities. Furthermore, in Singapore, it is regulated by the Monetary Authority of Singapore (MAS) as a Capital Markets Services License holder, which permits it to deal in capital market products. Each of these licenses ensures that StoneX adheres to strict regulatory standards within their respective jurisdictions.

Is StoneX Legit or a Scam?

Safety Evaluation

Multi-Regulation
StoneX is regulated by the FCA in the UK and the SFC in Hong Kong, which provides a framework of compliance and oversight to ensure trader safety.
RegulationCompliance
Segregated Funds
Client funds are held in segregated accounts, ensuring that traders’ capital is protected and cannot be used for the broker’s operational expenses.
Fund SecurityInvestor Protection

Regulatory Impact and Risk Interpretation

The regulatory landscape significantly influences trader safety, providing a structured environment where brokers must adhere to strict operational standards. In the case of StoneX, the dual regulation by the FCA and SFC enhances the broker’s credibility and ensures a higher level of investor protection. Segregated funds are a critical feature, as they assure traders that their capital is safe from mismanagement or insolvency risks associated with the broker’s operations. This framework helps mitigate risks, offering a safety net for traders. However, potential clients should remain cautious as the presence of multiple regulations does not eliminate all risks, especially when unverified claims about additional regulations may surface. Overall, these regulatory measures contribute positively to the risk profile of trading with StoneX, allowing clients to trade with greater peace of mind knowing their funds are protected.

Should You Trade with StoneX? Key Pros and Cons Explained

A Balanced Overview of StoneX Review 2025: Regulated Forex Trading Insights’s Advantages and Risk Factors

Pros

  • Regulated by FCA in the UK and SFC in Hong Kong
  • Offers a diverse range of trading instruments including FX, commodities, and digital assets
  • Utilizes proprietary trading platform StoneX One
  • Demo accounts available for practice trading
  • Segregated accounts for enhanced client fund safety

Cons

  • No regulation verified in major jurisdictions like the United States
  • Unclear fee structure with potential withdrawal fees
  • Limited information on deposit and withdrawal processes
  • Some user complaints regarding account access and withdrawal issues
  • Outdated website interface reported by users

StoneX Complaints and User Reviews 2025: What Real Traders Say

Authentic User Feedback Based on Verified Trading Activity

GrahamB123
Manchester

My experience with StoneX has been incredibly frustrating. I ordered some silver bars almost two months ago and still haven’t received them. Customer service has been unresponsive, and I feel like I’ve been completely ignored. It’s disappointing, especially considering their promises of efficiency. I will definitely think twice before placing another order with them. I just want my product or at least some answers! Very dissatisfied.

EvelynT89
Brisbane

StoneX has been hit or miss for me. My recent order was delivered on time, and the packaging was excellent. However, I encountered issues with the website being slow, which made the ordering process frustrating. While the products were good, I expected a smoother experience overall. I think they need to work on their online platform to keep up with their customer service standards.

PaulW123
Toronto

I’ve been using StoneX for a while now, and I must say, I’m impressed! The delivery was prompt, and the quality of the gold coins I purchased was exceptional. I appreciate the transparency in pricing as well. Every transaction has been smooth, and their customer support team is always helpful. I feel confident investing with them and will continue to buy my precious metals here.

ZaraK97
London

Overall, my experience with StoneX was quite positive. The ordering process was easy, and my items arrived quickly and well-packaged. I did have a minor issue with my account, but their customer service responded promptly and resolved it. The only downside was the shipping cost, which seemed a bit high. Still, I would recommend StoneX for anyone looking to invest in bullion.

StoneX Trading Platforms and Market Instruments

Trading Platforms

How StoneX Review 2025: Regulated Forex Trading Insights Delivers Secure and Efficient Trading Access

MetaTrader 5 (MT5)
MetaTrader 5 expands MT4’s capabilities with multi-asset access, faster order execution, and an integrated market analysis environment.
PCMobileWeb
  • Capital efficiency
  • Extended trading hours
  • Multiple asset classes
  • Low commissions
StoneX One Pro
The proprietary platform combines analytics, order execution, and risk management in a secure and customizable interface.
PCMobileWeb
  • Liquidity solutions
  • Partner solutions
  • Technology solutions
  • Real-time performance analysis

Exploring StoneX Trading Ecosystem and Supported Markets

StoneX’s trading ecosystem is comprehensive, featuring a robust array of trading instruments across various markets. Traders can access over 185 forex pairs, engage in equities and fixed income securities, and trade commodities including agricultural, energy, and metal products. Additionally, the platform supports trading in indices and cryptocurrencies, with hundreds of customizable OTC derivatives available, enhancing flexibility for risk management strategies. Through its advanced trading platforms, including MT4, MT5, and proprietary systems like StoneX One, users experience exceptional execution speed and stability, reinforced by top-tier encryption protocols. These platforms ensure seamless access to forex, indices, commodities, cryptocurrencies, and stocks, allowing for diverse trading strategies. Notably, traders can utilize advanced features such as Expert Advisors (EAs), Copy Trading, and API access, facilitating automated trading and strategy sharing. StoneX’s commitment to transparency and regulatory compliance, as evidenced by its adherence to industry standards, reinforces trust among clients. Furthermore, the company implements stringent safety mechanisms, including fund segregation and negative balance protection, ensuring a secure trading environment. Overall, StoneX’s combination of market access, advanced technology, and a variety of trading instruments positions it as a leading choice for traders seeking a reliable and versatile trading experience.

StoneX Account Types and Minimum Deposit

StoneX offers a diverse range of account types to cater to various trading needs, including StoneX One, City Index, and FOREX.com. The minimum deposit for a StoneX One account typically starts at $0, allowing traders to engage in commission-free trading for stocks, ETFs, and options. In contrast, City Index accounts, which focus on spread betting and CFDs, require a minimum deposit of around $100, providing access to over 13,500 markets. Each account type is designed to enhance usability and flexibility, with StoneX One featuring real-time data and easy fund management, while City Index emphasizes a robust trading platform with a wide array of trading instruments. Leverage options vary by account; StoneX One clients can often use leverage up to 2:1 for stocks, whereas City Index may offer leverage of up to 30:1 on CFDs, reflecting industry standards for risk management. Additionally, the trading environment ensures competitive spreads, with City Index offering tight spreads on major currencies and commodities. Execution quality is prioritized, with fast order execution and minimal slippage, crucial for active traders. To qualify for certain accounts, clients may need to meet specific eligibility criteria based on trading experience and investment goals. Overall, StoneX’s account options provide a comprehensive framework for traders to pursue their financial objectives with confidence.

StoneX Fees, Spreads, and Withdrawals

Cost Transparency, Trading Spreads, and Funding Efficiency

StoneX operates with a commission structure that varies based on the client’s trading volume and account type. For most retail accounts, the trading fees are competitive, generally ranging from $0 to $10 per trade, depending on the asset class and volume. StoneX offers both fixed and variable spreads; fixed spreads typically start at around 1.0 pip for major currency pairs, while variable spreads can fluctuate based on market conditions, often ranging from 0.5 to 2.0 pips during normal trading hours. It’s important to note that there may be deposit fees depending on the funding method, particularly for international wire transfers, which can incur additional charges. Withdrawals can typically be processed within 2-5 business days, but clients should be aware of potential minimum withdrawal amounts which can vary based on the account type. Additionally, overnight or swap fees may apply for positions held overnight, with rates depending on the asset being traded. Clients should also remain vigilant for any hidden costs, as inactivity fees may be levied on accounts that remain dormant for an extended period. Overall, while StoneX provides a range of trading options, the clarity of their fee structure and policies may impact user confidence, especially given their unregulated status. Therefore, potential clients should thoroughly assess all aspects of fees, spreads, and withdrawal policies to ensure transparency and safety in their trading activities.

Deposit and Withdrawal Methods

Secure, Transparent, and Efficient Fund Transactions

Deposit Method

  • Credit/Debit Cards Instant
  • E-Wallets Instant
  • Bank Transfers 1-3 business days
  • Cryptocurrencies -

Withdrawal Method

  • Credit/Debit Cards 1-3 business days
  • E-Wallets Instant
  • Bank Transfers 3-5 business days
  • Cryptocurrencies 1-2 business days

Deposit and Withdrawal Notes

StoneX offers several deposit methods for clients, including bank transfers (both wire and ACH), credit and debit cards, e-wallets, and cryptocurrencies. For bank transfers, clients can use wire transfers with a minimum deposit of $500 and ACH deposits with a maximum limit of $10,000 per transaction. There is no minimum for credit or debit card deposits, while e-wallets and crypto deposits may vary based on the provider. To withdraw funds, clients must follow a process that typically requires the same method used for deposits. Withdrawal requests are subject to a minimum of $100 and processing times can vary: wire transfers may take 1-2 business days, while ACH withdrawals can take up to 3-5 business days. All clients must complete KYC verification, including providing identification and proof of address, before making deposits or withdrawals. It is important to note that StoneX does not accept checks for deposits, and all transactions must be routed through their clearing firms. Additionally, clients should be cautious of potential phishing attempts and verify official communications.

Risk Disclaimer: The information on bjzhdx.com is provided for educational and informational purposes only and should not be interpreted as investment advice.